Privacy Policy

The Privacy Policy of www.eximso.com owned by PROLO SOLUTION PRIVATE LIMITED, CIN U46909KL2023PTC084715 outlined below governs the handling, collection, storage, and management of information/data that is considered sensitive and confidential to the users of the site.

Users must read and comprehend this Privacy Policy, crafted with their best interests in mind. This Policy outlines the measures users can take to safeguard their personal information.

Acceptance of this Privacy Policy is required to continue accessing our site. The Policy applies to all site uses, including through mobile applications.

Data Collection

We believe that the information we collect from you will help us enhance the services offered on our site.

• Upon completing the registration and sign-up process on our site, we will collect users’ personal information such as name, email address, phone number, postal address, and other necessary details like income tax registration numbers, etc.
• Conversations between users and site representatives (including any supplementary information) may be recorded for quality control and training purposes.
• We are committed to collecting personal, sensitive, or other information, such as bank account numbers and necessary details, to facilitate the commercial services available on the site.
• We will collect and store user statistics such as (i) the number of pages viewed, (ii) user behaviour patterns, (iii) browser software and operating system, (iv) IP address, etc.
• Once users have completed their registration and it has been confirmed, they will no longer be considered ‘anonymous’.
• We will securely retain all user-provided information for the duration of the services or as required to comply with applicable laws and regulations.

By logging into their accounts, users can correct, update, or confirm important information to facilitate business transactions.

Information Usage and Purpose

The purposes of collecting the information are as follows:

• To verify your identity, eligibility, and registration.
• To provide customized services.
• To enhance the services available on the site.
• To market, advertise, display, and publicize our services.
• To facilitate communication with users and offer business opportunities.
• To send communications, notifications, newsletters, etc.

Information Disclosure

Your information may be transferred or disclosed to external service providers who assist us in providing services to you:

• Affiliated companies.
• Law enforcement agencies, as required by law.
• Service providers, including payments, customer service, and cloud computing providers.
• Business partners, to send their proposals to users, even without the site’s involvement.

Please be aware that when a user posts personal and business information online, it may be accessible to the public.

Reasonable Protection of Information

We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy, and ensure the proper use of the information we receive.

Cookies

We and our third-party partners use cookies, mobile device IDs, pixel tags, web beacons, and similar technologies to gather and store information regarding site usage.

Data Collection Pertaining to Children

We are committed to protecting children's privacy. We do not knowingly collect or maintain Personally Identifiable Information from individuals under 18 years of age.

Data Transfer

User information collected by us may be transferred to, stored at, or processed by our partners or service providers located within or outside the user’s country of residence.

Questions/Comments

All questions, comments, clarifications, grievances, etc., should be directed to compliance@prolosolution.com.

Privacy Policy Changes

This Privacy Policy is subject to change from time to time. Users are encouraged to review it periodically.